Refund & Cancellation Policy
Effective Date: [Insert Date]
This Refund & Cancellation Policy outlines the terms under which refunds and cancellations are handled on PCMAX (https://pcmax.online/), owned and operated by AllRoundFix LLC.
1. Nature of Products
PCMAX sells digital products, including antivirus software and license keys. Due to the nature of digital goods, all sales are generally considered final once the product has been delivered.
2. Order Cancellation
Orders can only be canceled if the request is made before the product is delivered or the license key is issued.
Once the product has been delivered via email or displayed on-screen, the order cannot be canceled.
3. Refund Eligibility
Refunds may be considered under the following conditions:
- You did not receive your product after successful payment
- The product key provided is invalid or does not work
- You were charged incorrectly or multiple times
To request a refund, you must contact us within 7 days of purchase with proof of the issue.
4. Non-Refundable Situations
Refunds will not be provided in the following cases:
- You changed your mind after purchase
- The product has already been delivered and used
- Incorrect purchase due to user error (e.g., wrong product selected)
- System compatibility issues not mentioned on our website
- Failure to read product description before purchase
5. Refund Process
If your refund request is approved:
- The refund will be processed to your original payment method
- Processing time may take 5–10 business days, depending on your payment provider
6. Chargebacks
We encourage customers to contact us before initiating a chargeback. Unauthorized chargebacks may result in account suspension and denial of future services.
7. Contact for Refund Requests
To request a refund or cancellation, please contact us with your order details:
PCMAX (Owned by AllRoundFix LLC)
Website:https://pcmax.online/
Email: support@pcmax.online
Phone: +1 (675) 316-0009
8. Policy Updates
We reserve the right to update or modify this policy at any time. Changes will be posted on this page with an updated effective date.
Disclaimer:
PCMAX is an independent reseller of antivirus and software products and is not affiliated with or endorsed by any software brands unless explicitly stated.
